SØRCH Technologies· AI intake & lead qualification

Your front desk
doesn't clock off.

Rapport is an AI intake and qualification layer that sits on your website, handles every inbound enquiry, and delivers you a scored brief — so you act on the right leads at the right time.

See how it works →Request access
24 / 7
Always on
0–100
Lead score
< 3 days
To go live
How it works

Three things happen while you sleep.

01

A visitor starts a conversation

Rapport sits on your website. When someone enquires — at 11pm, on a Sunday, mid-holiday — Rapport responds immediately, in your voice, with no wait time.

02

Rapport qualifies them

Through natural conversation, Rapport gathers budget, timeline, intent, and fit — comparing against your ideal client profile and scoring the lead 0 to 100.

03

You open to a complete brief

Hot leads surface with a full intelligence brief. Warm leads enter automated nurture. You spend your morning on the people worth calling — not sorting through noise.

The conversation

Natural. Intelligent.
On brand.

Rapport isn't a chatbot. It converses the way a senior consultant would — warm, unhurried, asking the right questions to build a complete picture before the lead walks out the door.

You configure the tone, guardrails, and ideal client profile. Rapport does the rest — automatically, every time, on every channel.

Aria
Hartwell Group
Hi there — welcome to Hartwell Group. What can I help you with today?
I'm looking to buy a property, around $3m budget.
Great position to be in. What area are you focused on — and is this a family home or investment?
Family home. Mornington Peninsula or Bayside. Finance is approved.
Finance approved with that budget across two strong markets — that's exactly who we work with. How soon are you hoping to move?
Actively looking. Happy to move quickly on the right property.
Rapport score91 · Hot
The dashboard

Open your day to a complete picture.

rapport.sorchtech.com.au/dashboard
Hartwell Group
Dashboard
Leads
Conversations
Scores
Handoffs
Appointments
Guardrails
Workspace
Good morning, Emma.
Rapport Brief · Generated 7:42 am↻ Refresh · ▲ Hide
1 hot lead ready for action — James Mitchell (score 91)
1 warm lead with Rapport note ready to review
Pipeline otherwise clear — no urgent items
Today's priority — Call James Mitchell — finance approved, ready to move.
Pipeline
12
2 hot · 4 warm
Hot leads
2
Ready to act
Today
8
Conversations
Appts
1
Upcoming
+ Add lead
Handoffs →
Conversations →
Scores →
James MitchellView conversation →
Widget · james@mitchellco.com.au · 3h ago
91 · Hot
Finance approved at $3m. Mornington Peninsula or Bayside. Family home with investment potential. Ready to move on the right property.
Lead scoring

Not all interest is equal.

Every conversation produces a score from 0 to 100. Cold leads are still browsing. Warm leads have genuine intent. Hot leads have budget, timeline, and readiness confirmed — and they're ready for your call.

0ColdWarmHot100
Cold · 0–49
Still browsing. Rapport continues the conversation until intent clarifies.
Warm · 50–74
Genuine interest. Rapport activates nurture sequences to re-engage over time.
Hot · 75–100
Ready to move. Handoff brief delivered to you. Time to pick up the phone.
Who it's for

Built for relationship-led businesses.

🏡

Property & Real Estate

  • ·Buyer's agents & vendor advocates
  • ·Property managers & landlords
  • ·Mortgage brokers & finance advisors
  • ·Conveyancers & settlement agents
👥

Recruitment & Talent

  • ·Executive search & headhunting
  • ·Specialist recruitment agencies
  • ·HR & people advisory
  • ·Contractor & temp placement
⚖️

Professional Services

  • ·Law firms & barristers
  • ·Financial planning & accounting
  • ·Management consulting
  • ·Business advisory & coaching
Getting started

White-glove setup. Live in 3 days.

No tech knowledge required. Tell us about your business and we do the rest — parse your website, configure your AI, write your guardrails.

1

Tell us about your business

Submit the form below. We ask about your services, ideal clients, tone, and what you want Rapport to handle.

2

We build your instance

SØRCH configures your AI, parses your website, sets guardrails, and prepares your widget — in 2–3 business days.

3

Review, confirm, go live

Receive your login, review your pre-configured settings, confirm — and embed one script tag. Done.

Request access

Ready to put your front desk on autopilot?

Tell us about your business. We'll be in touch within one business day to scope your setup.